Payment Options for Broadband Bills
*** IMPORTANT ***
If your broadband account is in danger of disconnection for non-payment,
please read the information at the bottom of this page.
We accept American Express, Discover, MasterCard, and Visa credit and debit cards as well as electronic checks. Convenience fees apply for all card and e-check transactions. Please click here for more information.
Automatic Direct Debit from a Checking or Savings Account:
More information can be found here. Direct debit payments are offered free of charge.
Check in the Postal Mail:
Mail payments to The City of Glenwood Springs, PO Box 458, Glenwood Springs, CO 81602.
Drop boxes are located on the building at the front (eastern) entrance and in the parking lot on the west side of City Hall across from the Police Station.
Credit/debit card and electronic check payments can be made by calling (970) 384-6455, Monday through Friday 8 am - 5 pm. Convenience fees apply for all card and e-check transactions. Please click here for more information.
Cash, Check, or Credit/Debit Card are accepted in the Finance Department on the main floor of City Hall, Monday through Friday 8 am - 5 pm. Convenience fees apply for all card and e-check transactions. Please click here for more information.
Read This if Your Broadband Account is in Danger of Disconnection for Non-Payment
PAYMENTS FOR PAST DUE BROADBAND ACCOUNTS FACING IMMINENT SHUT-OFF MUST BE RECEIVED
BY 5:00 PM ON THE DATE LISTED ON YOUR NOTICE TO AVOID DISCONNECTION AND ADDITIONAL FEES.
- If you make a payment after 5:00 pm on the date listed on your late notice, visit or call our office at 384-6455 to confirm payment receipt & to pay any additional fees, if applicable. Payments dropped in the postal mail shortly before disconnection day may not be received in time to avoid disconnection.
- Reconnection of broadband services following disconnection for non-payment occurs only during City Hall business hours, Monday through Friday, 8am - 5pm. Upcoming holiday closures are listed on the Finance Department web page.